Experience Summary * Over ten years of Business Analysis (BA)/Business Systems Analysis (BSA) experience in support of Fortune 100/500 companies. * Brokerage experience: conversion projects in support of Wachovia/Wells Fargo * Federal and State clients experience: project in support of Social Security Administration (SSA)/Northrop Grumman and State of Maryland Public Safety and Correctional Services * E-Commerce/Web Application/Content Management/Digital experience: projects in support of Motorola American Express, Bed Bath & Beyond and AT&T * Payments & Channels/Treasury Management/Commercial Cards/Corporate Products/CRM experience/Online Banking: projects in support of JPMC, Chase Card Services, Huntington National Bank, & Master Card * Transporation Management/3PL Logistics experience: projects in support of Ceva/TNT logistics * Pharmaceutical experience: projects in support of Walgreens. * Telecommunications experience: projects that include AT&T and Motorola. * Key qualities include effective written and verbal communication skills utilized in interfacing with key stakeholders, including product owners from the business side and systems development groups/systems integration groups. * Excellent listening, intelligence, time management, discipline, analytical and problem solving skills. technical skills Microsoft Office Suite : Word, Excel, PowerPoint, Visio Project Management Tools : MS Project, EPIC, PPM, Clarity, SDLC, Capacity Requirements Tools : ClearCase, ClearQuest, Requisite Pro, HP ALM, CaliberRM, JIRA, Conflunce, Rally E-Mail Communication Tools : MS Outlook, IBM Lotus Notes SDLC Methodologies : Waterfall, Agile SCRUM Test Case Management Tools : Mercury/HP Quality Center/ALM Data Modelling Tools : CA Erwin RDBMS : Oracle 11g, MS SQL Server the Chase Card Services - Strategy and Planning/Marketing tool application group. Aim of the project was to launch Mobile Initiative Iteration 1 5 Tier Source Code Iteration 2 and Planning Tool Enhancements Iteration 3 for Slate Freedom and Amazon products. Responsibilities: Worked closely with different Line of Business (LOB) product owners of campaign management relationship managers of different channels such as Internet OSAM OSAM-Retail and direct mail to understand business requirements and later worked closely with Business Analysts to see business requirements into functional requirements/use cases and finally have them documented in feature detail document. * Utilized MS Project in order to create the WBS (Work Breakdown Structure) for all enhancement requests. Developed Requirements Traceability Matrix. Performed Systems Integration Testing (SIT) for all the proposed enhancements. Responsible for provding daily weekly reports to top management
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