Qualifications Equipped with 23+ years of success in global customer sales, service, marketing, pricing, and operations. Applies excellent communication and interpersonal skills to build rapport and credibility with diverse internal and external teams and international groups. Adapts easily to change, including new responsibilities and changing priorities. Excels in analyzing problems and recommending/implementing solutions to improve the customer experience, achieve revenue targets, and increase operational performance. Surpasses performance expectations to exceed company/customer goals and objectives. Additional areas of expertise include: Account Management Budget Preparation Contract Negotiations Customer Service Operations Management P&L Responsibility Policy/Procedure Development Project Management Human Resources Strategic Planning Customer Support Call Center Operations

Highlights:

• Support
• Call Center
• Inventory
• Marketing Management
• Pricing
• Cost Control
• Distribution
• Management
• SAP
• Sales