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Joyce W

Sales Manager

Occupation:

Sales Manager

Education Level:

Associate

Will Relocate:

YES

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SERVICE PLAN Mar 2008- Aug 2017 Regional Director of Sales (Mar 2013 to Aug 2017) Managed team of 8 Territory Account Managers. Communicated business strategies to Outside Sales Representatives to ensure direct support of business growth and operations. Worked with Key Accounts to develop a partnership with VSP Global through collaboration across all lines of the business. Managed team performance, drove training and development initiatives, and developed Call Cycle planning for integration into Salesforce. Partnered with buying groups, and ensured that the team was educated on program benefits in order to empower them to communicate opportunities effectively to relevant accounts. Developed annual and quarterly forecasts in alignment with organizational goals and strategy, managed revenue and unit growth, as well as new business development, and evaluated performance against forecasts. Key Achievements: * Collaborated with the Marketing Team to develop a custom proposal process, which boosted new business and increased the retention of key accounts at a national level. * Consistently exceeded all performance goals and growth initiatives, and was the only Regional Director to attain positive growth in all key drivers YOY for three consecutive years. * Achieved Regional Director of the Year with 113% revenue growth to forecast, which was equivalent to $8.5 M in 2015, and 117% unit growth for an initial 440,00 units. * Received the Sales Leadership Award for new business development at 402% growth to forecast. Account Executive (Mar 2008 to Mar 2013) Oversaw the growth of an optical prescription laboratory business in Los Angeles and Orange County. Interfaced extensively with Business Managers, Ophthalmologists, Optometrists, Opticians and Laboratory personnel, and provided business analysis and consultation on optical dispensary growth strategies aligned with the Company direction. Assisted VSP providers to maximize revenue and to enhance the patient experience. Presented training on all Company proprietary branded products and key global initiatives. Used Spin Selling techniques (Neil Rackham) and Qualifying Opportunities (Franklin Covey) effectively. Key Achievements: * Consistently exceeded all performance goals and growth initiatives. * Reached Account Executive of the Year status, and Member of Region of the Year in 2012. * Account Executive of the Year in 2011 with the highest increase in revenue, and the highest increase in premium product growth, and achieved Member of the Region of the Year. * Achieved the highest revenue growth in 2010, and received the Sales Increase Award and Member of Region of the Year. * Attained Account Executive of the Year and Sales Leadership for highest revenue growth in 2009. * Accomplished Impact of the Year in 2008.

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