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Michael W

Customer Service Leader - 10+ Years of Experience

Occupation:

Customer Service Manager

Education Level:

Bachelor

Will Relocate:

YES

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Qualifications: * Substantial experience in customer excellence and business development with 10+ years in healthcare including over 4 years in medical device (start-up) in a client / team management role. * Accustomed to working in a fast-paced environment, assuming multiple roles with the ability to adapt quickly to effectively manage difficult tasks. * Proven ability to provide process improvement recommendations, critical thinking, conflict resolution, and team building. * Recognized for business development, client retention and exceeding revenue expectations.

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COMPANY POSITION HELD DATES WORKED

(Confidential) Post Implementation Account Management 7/2016 - Present
Tandem Diabetes Care Supervisor, Customer Sales Support 2/2012 - 7/2016
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SCHOOL MAJOR YEAR DEGREE

University of Phoenix Business Administration 2012 Bachelor Degree
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