Summary of Qualifications: * Proficient in handling personnel problems and situations of the company * Massive experience in negotiations related to IT * Excellent in computer management programing and hardware/software components development system * Strong background in operations and overall management of IT environments * Ability to stimulate team to perform high-quality and high availability services * Budget Management * System Scalability Planning * Web Architecture design * Customer relation * System Design and Development * Bilingual professional (English/Spanish) * Microsoft Certifications: Microsoft Certified Technology Specialist (MCTS), Microsoft Certified IT Professional (MCITP) Enterprise Administrator * Cisco Certified Network Associate (CCNA) * Master Degree in Science in Information Technology (IT) * Bachelor's Degree in Management Information Systems (MIS) * Associate Degree in Computer Programming Technology Experiences: * Extensive experience with Microsoft products and Operating Systems * SQL server 2008 R2,2012,2014 and 2016, Exchange 2007 and 2010 migration, implementation and support "http://jobseeker.quietagent.com/ToolsTechnology.aspx" Microsoft Windows XP Window vista, Window7, "http://jobseeker.quietagent.com/ToolsTechnology.aspx" Windows NT, "http://jobseeker.quietagent.com/ToolsTechnology.aspx" Windows Server 2000, 2003, 2008, 2012, 2016 (Application Infrastructure, Active Directory, Network Infrastructure) * Experience building, troubleshooting, and upgrading computers in general * Experience designing, installing, and configuring Local Area Networks and designing and simulating Wide Area Networks in a lab environment * Experience programming cisco routers, firewalls (5510, 5512) and switches (2960, 3750), and performing troubleshooting tasks for connectivity, speed, and packet loss issues * Advanced Router/Switch knowledge such as managing and configuring boot image files, creating and configuring VLANS, and writing Access Control Lists for security purposes * Phone System Installation and Setup Cisco Unified communication manager, Cisco Unity Connection, Cisco Unified Contact Center Express, and Cisco VOIP Phones (Cisco VoIP 6921,7841, 7942, 7945, 7925, 7961, 7975G) * Firewall configuration and setup (Sonicwall NSA 4500 and TZ 200,100 series) * Windows Server 2008 R2 Standard and Enterprise, Windows Server 2012 Standard and Enterprise, Windows 2003 R2 Standard and Enterprise Server, Enterprise level Active Directory design, implementation and support
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