Description
and Drove retention and new business within premier strategic accounts. Closed deals using a combination of knowledge of multiple products and technologies across numerous industries. Utilized strong communication and strategic presentation skills to build rapport with cross-industry multi-level contacts. Created a comprehensive solution provider approach to the sale by obtaining and communicating a complete understanding of the needs of customers across all organizational departments. Key Areas of Expertise: * New Business Development: Used consultative sales and a strong technical background to craft strategic sales presentations exhibiting accurate solutions, addressing organizational goals, and proactively communicating resolutions to potential obstacles. Presented findings on new industry technologies, developments, and solutions at trade shows, trucking association meetings, and fleet nights solidifying credibility and reliability by educating relevant industry communities. Grew the book of business through the development of sales and marketing plans, including cold calling. Engaged in extensive communication with all prospective clients to predict and analyze roadblocks and develop mutually beneficial resolutions. * Account Management: Cultivated and nurtured relationships internally and with customers ensuring account retention. Partnered with accounts to track compliance, increase usage, and provide quarterly reviews to maximize value to both organizations. * Industry, Market, and Trend Research and Analysis: Studies industry trends, emerging markets, competitor action, new technologies, changes in regulations, and organizational changes in key areas of business. Maximized information collection by utilizing national sales teams and contacts. Attended seminars and webinars to supplement constant research on all applicable industry developments. * Training and Team Development: Motivated and mentored district and regional sales managers on how to listen, learn, and direct strategic communication with accounts to provide comprehensive business solutions and secure the sale. * Tracking and Reporting: Maintained customer accounts via CRM software. Complied with processes and procedures for account and sales reporting. Provided company leaders, including the President, with input on process improvements when solicited. Western VA setting pricing and programs for customers. Corroborated with distribution accounts to increase their technical knowledge and inform them of any technical updates. Researched developed and provided presentations on filtration products analyzed technical situations and underwent continuous technical training a heavy-duty market.
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