Qualifications Summary Highly personable Human Resource Professional with over fifteen years of experience in Human Resources, Recruitment, Employee Relations and records management. Full life cycle Human Resource responsibilities. * Talent for identifying hiring manager's needs and presenting qualified company product and service offerings. * Demonstrated ability to gain hiring manager's trust and provide exceptional follow-up, leading to shorter time to fill and lower employee turnover rate. * Track record of assisting in the design and implementation of reporting procedures that reduce staffing costs and improve customer-satisfaction ratings. * Expertise in resolving escalated Employee Relations issues. * Received numerous company achievement awards for delivery of exceptional customer service. * Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, and Microsoft Outlook).

Highlights:

• Policies and Procedures
• Benefits
• Recruiting
• Science
• Cold Calling
• e-Commerce
• File Maker Pro
• Full life cycle
• Information Technology
• Intranet