Description
I am a professional assistant with 26 years of administrative experience managing business relations and special projects at a senior management level. I have proven analytic, problem solving and organizational abilities. My skills include mentoring the administrative staff of the division, and other established general administrative requirements of the organization, while maintaining a high level of confidentiality. My goal is to secure a position within the administrative field with opportunities for growth. Administrative Assistant HP/Electronic Data Systems (EDS) March 2008 - Present Small Business Office/Mentor Protégé Programs, Herndon, VA Support the fast-paced Small Business Office/Mentor Protégé and Business Transformation team. Also support senior administrative staff and senior executives. Some of my duties include ensuring the team is compliant in all training requirements, Organize meetings, submitting expense reports, time card approval and use the HP systems (Taleo/ORC etc). Also responsible for coordinating and supporting various large Mentor Protégé training sessions, Outreach events and conferences for the Small Business Office. I'm also responsible for the On-Boarding process for new hires. Administrative Assistant II Electronic Data Systems (EDS) September 2004 - March 2008 USGS HUB Office of Business Relations, Herndon, VA Executive Assistant to the Vice President of the Enterprise Services Account. Along with my executive responsibilities I supported the 9 accounts that fell under Enterprise Services. This was at a maximum 150 employees. Administrative Assistant Electronic Data Systems (EDS) August 1998 - September 2004 U.S. Department of Veterans Affairs account, Herndon, VA Responsible for the management and coordination of all administrative activities, including transitioning, training and supervision of administrative support staff in the Herndon office and 15 remote customer sites. Responsible for the bi-weekly Federal timecard application to ensure accuracy and timely completion of all employees. Developed account-wide administrative policies and procedures account wide. Work closely with Human Resources, EDS Corporate Payroll and Benefits department regarding various employee issues. Additional duties include: completing hiring documents and updating and maintaining account Salary Plan databases. Administrative Assistant/Facility Coordinator Electronic Data Systems (EDS) December 1997 - August 1998 Tennessee Call Center account, Knoxville, TN Administrative Assistant: Trained and supervised administrative secretary on the account. Worked closely with Corporate Staffing to arrange prospective employee interviews, and with Corporate Relocation and Corporate Employee Relations department on employee issues. Coordinated benefit reviews with local HMO representative. Completed processing of each monthly new hire class. Primary contact with temporary staffing agencies. Facility Coordinator: Primary point of contact with Corporate Real Estate department and building owner. Handled security for account, including implementing policies, procedures and scheduling of guards. Established all vendor accounts, including cleaning services, snack machines and plant services. Handled office equipment and supply orders, including computers, copy and fax machines, pagers and cellular phones. Administrative Assistant Electronic Data Systems (EDS) June 1996 - December 1997 Toshiba InTouch Center account, Irvine, CA Supported six managers and 250 employees and supervised two administrative secretaries and a receptionist. Responsible for all administrative duties required to set up the account, including coordinating meetings with EDS and Toshiba leadership, established vendor services, and coordinating move from temporary facility to permanent office for 75 employees. Completed account manger's expense reports, salary actions, travel and staffing requests. In addition, served as administrative support for visiting Corporate leadership and point of contact for Corporate Real Estate department Administrative Secretary Electronic Data Systems (EDS) March 1994 - June 1996 Mississippi Title XIX (Medicaid), Jackson, MS Handled administrative set-up for this new account during 60-day implementation, which included completing new hire paperwork for 150 employees. Coordinating hiring workshop for Mississippi Medicaid, scheduled interviews and test for potential new hires, established vendor accounts and arranged temporary housing for relocating employees. Handled the purchase of 10 new company cars, purchased office equipment (including copy machine, fax machines, laser printers). Trained new employees on EDS policies and corporate programs, established safety procedures and assisted in writing the Disaster Recovery Plan for the account. Receptionist/Facility Coordinator Electronic Data Systems (EDS) October 1992 - March 1994 Sacramento Systems Support account, Sacramento, CA Receptionist: Fielded and redirected incoming phone calls on the AT&T 75 system, maintained telephone directory for the California Medi-Cal account, Sacramento Systems support and four off-site support centers. Helped security coordinate issuance of building access badges to employees, temporary workers, vendors and visitors. Facility Coordinator: Duties include coordinating computer, telephone and cubicle changes, and coordinating and maintaining meeting room log. Claims Examiner Electronic Data Systems (EDS) October 1990 - October 1992 California Education Loan Programs account Reviewed and processed defaulted, disability and death claims for student loans. Recorded results from claim examinations on the data entry system. Ensured compliance with the State and Federal regulations. Resolved lender inquires and exceeded production standards set by management for claims review.
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