Description
Summary * Increased sales and profits in a highly competitive industry by 83.4% over previous year. * Competent professional who can be trusted with difficult / confidential situations. * Excels in turning disorganized environments into smooth running operations by over-hauling administrative procedures to improve efficiency. * Self-starter / quick learner who 100% exceeds expectations, cheerful, upbeat, dependable, patient / passionate about making a positive impact. * 10+ years record of profit results and CSI (customer satisfaction index) awards. * Developed, maintained strong customer relationships by translating sincere belief in products and services. * Experienced working with a diverse array of individual customers. ACCOMPLISHMEnts / skills * Top Customer Satisfaction Gold status award for highest CSI rating / 2011 * Created, implemented Service Department intake process to increase customer flow and satisfaction / 2010 * Facilitation / Instruction / Consultation / Process improvements / Client relations
Accomplishments
Highlights:
Keywords
