Highlights:
Graduated Magna cum Laude. Obtained CBP Project Management certification. Received numerous departmental awards and recognition. Responsible for number of key sales for organization.
Companies I like:
GlaxoSmithKline, Eli Lilly, Sophos,
Manage key strategic implementation projects.
Serve as subject matter expert during pre-sales phase
Consistently earn high rating in customer service quality surveys
Coordinate and respond to complex customer remote access and IPVPN requests, resulting in increased sales and customer satisfaction
Develop and implement departmental policies and procedures to better support various customers and streamline implementation process.
Establish and maintain relationships with customers and other departments at Verizon Business
Drive project success by planning, testing, scheduling and coordinating key resources and events
Compile project status reports, manage project meetings, and identifies and resolves technical problems
Ensure projects meet business needs of the customer and all project phases are documented properly
Description
