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Ellen P

Application Support

Occupation:

Application Support

Location:

Palm Bay, FL

Education Level:

Master

Will Relocate:

YES

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Qualifications Over twenty years of experience in system support in the computer field. Enjoy working as a team member as well as independently. Skills to include but are not limited to, installing and configuring Cityworks AMS software and core/add-ons modules, consulting, software design, software configuration, and support, providing knowledge transfer and training to Cityworks Administrators and end users of diverse groups of customers, understanding of Cityworks database schema and associated backend management/scripting, ability to analyze business processes and systems and migrate to/integrate with geospatial systems. Proficient with Cityworks AMS, ESRI ArcGIS 10.x, SAP Crystal Reports, SQL Server Management Studio, XML modification (s), oversee the training of clients and coworkers with excellent administrative communication and organizational skills as well as strong problem-solving and analytical skills. Quickly adapt and excel to new challenges and opportunities in a dynamic environment. Possess the ability to manage multiple projects simultaneously with excellent written and verbal communication skills and demonstrated presentation skills and exceptional customer service skills. Over twenty years of experience in system support in the computer field. Enjoy working as a team member as well as independently. Skills to include but are not limited to, installing and configuring Cityworks AMS software and core/add-ons modules, consulting, software design, software configuration, and support, providing knowledge transfer and training to Cityworks Administrators and end users of diverse groups of customers, understanding of Cityworks database schema and associated backend management/scripting, ability to analyze business processes and systems and migrate to/integrate with geospatial systems. Proficient with Cityworks AMS, ESRI ArcGIS 10.x, SAP Crystal Reports, SQL Server Management Studio, XML modification (s), oversee the training of clients and coworkers with excellent administrative communication and organizational skills as well as strong problem-solving and analytical skills. Quickly adapt and excel to new challenges and opportunities in a dynamic environment. Possess the ability to manage multiple projects simultaneously with excellent written and verbal communication skills and demonstrated presentation skills and exceptional customer service skills.

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