Summary A result driven sales professional with passion and commitment for customer experience, sales techniques and relationship building. Confident and motivating public speaker with exceptional verbal communication skills. 7+ years UAE / international experience. Consistently exceed sales targets while account managing and upselling 85 client accounts. Consulted with HNIs as an advisor in order to build large real estate, retail banking and automobile portfolios for international and Dubai-based clients. Accomplishments Worked with team directors to help establish new department within propertyfinder Group and built entirely around education and training both internally and externally. Leveraged long-term real estate background to create result-based training leading to increased retention rates (15%) and shifting perception of propertyfinder from a required entity to true consulting partner. Customer Service: Delivered quarterly Customer Service event attracting 90+ brokers with 98% approval rating. Delivered in-house training on best practices for internal customer service to 75% of all subscribing clients. Assisted in setting up first Middle Eastern franchise for LJ Hooker and built brand recognition within first year.

Highlights:

• Verbal Communication
• Verbal Communication Skills
• Communication Skills
• Real Estate
• Sales
• Appraisals
• Mortgage Loans
• Buying
• Management
• Retention