Accomplishments Operations Management: Managed multiple business units across the organization. Project Management: Initiated/implemented numerous projects which resulted in creating efficiencies for the organization, both in the telecommunications and energy fields. Human Resources: Mentored an Operations Academy Program program, which increased new employee knowledge and retention. Staff Development: Launched well-received program of professional development courses for all staff. Mentored and coached employees resulting in an increase in productivity.

Highlights:

• Business Continuity Planning
• Business Operations
• Forecasting
• Management
• Microsoft
• Microsoft Word
• Planning
• Project Management
• Telecommunications
• Human Resources
• retail manager
• manager
• management
• store manager
• operations
• energy
• Six Sigma
• Lean Processes