PROFESSIONAL SUMMARY I am a proactive team player with good communication skills I happen to take personal responsibilities at work and build trust in all relationships I also have an excellent analytical and learning capability. I do like taking initiative and leading my team from the front too. I have fifteen years of experience in a Global Enterprise Services environment. Rolling out technologies and business process to the global user community. I have proactively engaged myself in different phases of multiple projects lifecycles, which includes ASIS, Business Blueprint, System Design and Configuration, Functional Unit Test, Integration, Regression (upgrade projects) and User Acceptance testing, Final Cutover. Experience in Project Management Methodology for, small and large projects as Project Manager and recently completed Bachelor's Degree specialization in Database Management. Fluent Spanish/English.

Highlights:

• Automation
• Benefits
• e-Commerce
• Light Emitting Diode
• Process Improvements
• Customer Service
• Data Backup
• Data Entry
• Documentation
• Mortgage Loans