Description
Desktop Support Technician II * Enovation Controls * 11/1/2014 -2/13/17 Ph. 317 - 4200 Provided software/hardware support to in house customers. To include troubling shooting imaging repair and setting up Dell and Lenovo computers. Installation of a variety of software to include Microsoft Office 365 2013 2010. Use of Putty. Setting up and editing phone system thru the network. Running and connecting patch cabling in data centers. Trouble shooting copiers. Creating tickets to track calls thru Track-It and working in Active Directory. Documenting solutions thru OneNote.
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