Description
Information Technology Specialist with twenty-five (25+) years delivering premium service and solutions in the areas of technical support, helpdesk, network services, desktop/deskside and customer service support. I possess expert level skills spanning MS Windows OS generations of: 3.x, 9x, 2000, XP, Vista, 7, 8, Windows 2000/2008 Server and UNIX, Mainframe, VPN, and a variety of PDA devices. Additionally, possesses expertise in Network/LAN connectivity, administration, support, trouble-shooting, migrations, deployments, rollouts, upgrades, break/fixes, configuration, and installation. Opportunity to Demonstrate 25+ years of Superior Computer Ability & LAN Administrative Skills in a Challenging Environment. Strengths are in Desktop/Deskside & Phone Support, Large-scale PC deployments, & working as an IT Support Analyst, & Network (Ethernet) Support. -Strong Analytical & Problem-solving Skills, Professional demeanor, strong Customer relations Skills, Good Oral & written Communicator, Ability to Prioritize tasks & effectively Multitask, and the ability to work independently or as a team player.
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