Description
Dear Hiring Manager, I am hoping to find you in good spirits today. One of my main career objectives is to work alongside others that believe in what the are doing and understand how our building of continued relationships. I want this company to be a caring organization that gives back to their communuties through volenteering and servant leadership. A brief summary of some of my highlights: * Managed directly/indirectly (83- 236+) associates daily, weekly & monthly processes using our Company Values, SPM & Workday feedback/coaching tools * Agent of Change for (4) different locations within the last 5 years in District, Territory and company results in various areas such as Top Line Revenue, Profitability, associate development and brand growth * Influenced upper management and secondary leadership roles through using the positions of GSM, Specialty Coach and recently District Leader to impact areas of Sales, Profit & Guest Relations to raise brand standards for new associates/key holder/managers/leaders and exceed company results * Improving the new employee training, onboarding & orientation, TRUST & Service Matters processes for all associates while also assisting in the hiring, training & retaining of quality associates * Increasing the talent pool and associate development courses for (5) different locations through teaching and mentoring to many individuals while at Best Buy, (3) at Circuit City, (2) at Ruby Tuesdays & (17) at GameStop With a Bachelor of Science degree in Industrial Technology combined with the many years of not only customer facing but also employee engagements while improving efficiency on various levels, I have a large understanding of needs in the areas such as customer service and associate development. I enjoy learning new roles and responsibilities and meet these new challenges head on. Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity. Respectfully Yours, Johnny Lane Tester II Testerjlat@msn.com
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