PROFILE A commercially astute, highly motivated and outcomes focused Corporate Director with extensive experience in the luxury spa and wellness industry, l have an outstanding record of developing high performing, profitable businesses through the development of people capabilities, marketing, brand enhancement and commercial analysis. I have a proven track record in leading high performing teams and successfully increasing efficiency and productivity through my strong leadership skills and extensive experience as a facilitator and coach. With exceptional interpersonal and communication skills, l have an outstanding ability to develop and maintain strong professional business relationships. l bring to the workplace high integrity and strategic thinking alongside a demonstrated background of developing marketing campaigns, and building brands with increased sales, customer loyalty, brand awareness and profits. KEY STRENGTHS o A highly renowned leader in the luxury spa and wellness industry with success in creating strategies around unique customer experience and building brand value. � Commercially astute with a commitment to corporate brand management and customer engagement. � Extensive experience with developing, implementing, delivering and managing programs and projects to achieve revenue enhancement, profitability and improved market share. 0 Excellent knowledge of beauty and wellness products and services. o Expert at working in consultancy, successfully creating sharehoider value, building market share and increasing profitability. � Highly skilled at identifying commercial opportunities to develop new business initiatives inducing product and service offerings. ~ Outstanding facilitation and presentation skills, including the research and development of training programs. � Inspirational leadership, mentoring and motivating multi discipline teams to achieve business goals while maintaining brand positioning. o High level marketing capability including membership programs, sales campaigns, customer retention and upselling of products and services to achieve sales targets. ~ Excellent communicator, negotiator and influencer at all levels with outstanding relationship building skills and the abiiity to build credibility and trust with all stakeholders. CAREER SUMMARY 2015 e Current Kweanbe Control Systems Owner and Consultant

Highlights:

• Control Systems
• Policies and Procedures
• Corrective Actions
• Management
• Sales
• Sales Reports
• Brand Management
• Communication Skills
• Marketing Management