Profile Motivated leader with 12+ years' experience in organizing and managing services within hospitality environment. Track Record of on-the-spot decision making and supporting the employees. Focused on ensuring the guests needs while enforcing standards for individual performance. Adept at general supervision, hiring, training and motivation of employees. Accomplishments. * Consistently exceeded daily sales targets by 10-25% through quality food and exceptional service. * Met monthly sales goals for 12 months straights. * Maintained lowest employee turnover rate in district for over 16 months. * Trained and deployed three batches of staff as hosts, cooks and general workers for two restaurant's branches in Miami. * Maintained expenses below budget through accurate planning, waste reduction, purchasing and cost-effective operating procedures. * Planned and managed significant remodeling projects that enhanced the ambiance of the facility.

Highlights:

• Quality
• Training
• Inventory
• Services
• Scheduling
• Audit
• Complaints
• Documentation
• Fraud
• Inventory Control
• management
• manager
• store manager