Description
Qualifications Overview * Organized detailed professional focused on building superior customer relationships. * Active engaged listener who exceeds in identifying customer expectations and concerns. * Competent with the implementation of sales and marketing strategies resulting in revenue and profitable growth. * Excellent problem solving analysis and resolution skills to think rationally and determine an expedient course of action. * Accomplished sales, purchasing and negotiation skills with an acute ability to structure complex business deals. Represented both companies in various sales oriented positions while selling high line and pre-owned vehicles to customers. Managed multi-million dollar BMW inventories. Responsible for weekly team planning and sales strategy meetings. * Negotiated with corporate BMW to procure specialty and allocated hard to find vehicles. * Coached and assisted sales personnel with negotiating customer trade and new car payment options. Led both dealerships in achieving highest customer satisfaction (CSI) in region. * Achieved prestigious BMW Presidents Awards multiple times for customer satisfaction.
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