CAREER HIGHLIGHTS * Improved employee productivity 20% for ~1,800 person globally-based organization using internal communications and intranet, organizational design, leadership development, recognition, talent management, succession planning, retention and change management programs while working within limited budget. * Planned and managed organizational change programs, persona-based communications collateral and three formats of training (classroom, online, virtual) to match learning needs of 17K employees worldwide to enhance productivity and efficiency by 20%. Developed and analyzed results of surveys that showed > 85% adoption across multiple software-based solutions. * Created strategic corporate communications increasing employee role alignment by 15 points.

Highlights:

• Management
• Intranet
• Wireless
• Recruiting
• Social Media
• Support
• Technical Support
• AT&T
• Change Management
• CIO
• human resources
• employee relations
• Communications
• Learning and Development