Responsible for * Collect payments on past due accounts in order to bring them current. * Efficiently negotiate payment arrangements in order to fit customer's needs * Handle billing disputes and re-rates to ensure that customers are able to keep accounts current. * Increase the customer experience by providing information on new products, rate plans, and services through up-selling opportunities. APPLE INC APPLE STORE CUSTOMER SUPPORT knowing learning all aspects of the iPhone for

Highlights:

• Apple
• Billing
• Call Center
• Financial
• Past Due Accounts
• Audit
• Complaints
• LNP
• Policies and Procedures
• Support
• customer service
• call center
• sales
• brand ambassador
• customer service representative
• manager
• supervisor
• director
• customer experience
• customer relations