Career Summary * Experienced Corporate & Leisure travel counselor with 24 years' experience including 6 years as an agent of Rap support and Technical support. * Recognized for reducing of business expense by taking both responsibilities of travel counselor and technical support liaison at the same time in a fast paced call center environment. * Master degree in Business Administration - E commence. * Bachelor's Art - English * Certificates - Data Miner and HTML 4.0, Supporting Microsoft and Windows NT4.0 - Core technologies, Java Script Fundamental etc. A highly self-motivated and goal oriented professional with strong will to win. Ability to work in a stressful diverse and multi-tasked environment. * Significant technical support experience with emphasis in multiple operation systems and software applications including up-to-date skills in many American Express points-of- sale products and tools. knowledge -hungry self-starter Enthusiastic eager to meet challenge and proven ability to quick learn and apply to new technology. * An initiative technical support with excellent planning and organizational skills and proven capability * A strong team player and interface with aptitude to identify and prioritize needs to follow through all issues to resolution.

Highlights:

• English Language
• Banking Industry
• Travel
• Call Center
• Email
• HyperText Markup Language
• Internet
• Java Programming Language
• Javascript
• Lotus