AND OVERVIEW Recently relocated to Arlington, Texas, I am seeking a position in the financial or customer service field matching my capabilities and experience. I hope to build a long-term career and contribute to the success of my employer. Hardworking and dedicated, I have a strong background in financial services. I worked for 17 years for VW Credit, Inc., where I established a record of excellence and moved up steadily in responsibility. I am adaptable to your immediate needs, quick to learn and able to handle multiple responsibilities. FINANCIAL / BUSINESS SKILLS AND ABILITIES * AUTO CREDIT PAYOFFS: Researched, identified, processed and documented payoff packages, in compliance with federal, state, motor vehicle and company regulations ensured timely resolution of paid-off accounts * TITLES ADMINISTRATION: Provided accurate and timely release of vehicle titles, while ensuring accountability of company assets via title, lien document or electronic lien reporting * COORDINATION: Proven ability to interact with customers, team members, other departments and dealer networks * DOCUMENTATION: Maintained meticulous records and notes for all customer accounts * TEAM BUILDING: Positive relationships with team members always willing to assist co-workers * COMPUTERS: Proficient in MS Office, with advanced training in Excel strong in data entry

Highlights:

• Strong Work Ethic
• Telephone Skills
• customer service
• typing
• data entry
• clerical
• administrative
• detail oriented
• strong degree of accuracy