SUMMARY Goal oriented working with all levels of management from executive down to line level, a highly productive sales force and support staff for over 20 years. Strengths in training and development, customer service, and supporting and managing a large staff of employees. I am excellent at multitasking, problem solving, communications and ability to change. Strong computer skills with a working knowledge of Microsoft Office Suite including Microsoft Project, Mortgage Systems (Encompass, CLOSR, MSP, Fiserv), Lotus Notes, SharePoint Sites, Learning Management Systems (LMS), Internet as well as corporate intranets and Adobe, including captivate.

Highlights:

• LMS
• Management
• Project Management
• Training
• Audit
• Intranet
• Policies and Procedures
• Spreadsheet
• Benefits
• Pricing