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John M

Help Desk Specialist

Occupation:

Help Desk Specialist

Education Level:

Bachelor

Will Relocate:

YES

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Organized IT professional with hands-on experience supporting business areas such as account provisioning asset management technical support and customer service. Collaborative team player with strong communication decision-making and time management abilities. QUALIFICATIONS Computer proficiency Ability to prioritize Service-minded Time management ability Professional demeanor Self-directed Able to work individually and as part of a team 7 years experience in the banking industry monitoring banking center locations. Monitored backup power units servers and workstations. Over 10 years experience provisioning user accounts. Managed access to workstations access portals software and proprietary applications Set up and tore down user access as well as modified access when transfers across domains occurred. Provisioned local national and international access.

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