Areas of Expertise Customer Service Management Complaint Handling & Resolution Retail Operations Management Customer Satisfaction Enhancement Front-End Supervision Sales & Margin Improvement Highly results driven. Teambuilding & Training Cost-Reduction Strategies Order Fulfillment Proficient in Microsoft office Perform ordering functions including merchandising small ware office supplies and POP. Excellent knowledge of store operation including financial management merchandising Achieve high standard of store cleanliness at time of turnover to operations

Highlights:

• Inventory
• Policies and Procedures
• Scheduling
• Customer Service
• Inventory management
• Management
• Sales
• Procurement
• Profit & Loss
• Retail
• District manager