Description
SUMMARY Senior Support Engineer with over 21 years of success significantly enabling improved user productivity. Provide high-levels of service and people-oriented support via new, job-related technology. Have the ability to leverage strong technical and interpersonal skills to both troubleshoot system problems and identify new opportunities to add value for users and raise levels of customer satisfaction. Flexible learner and possesses the ability to adapt quickly and support a broad array of applications.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Ceiling Service Units And Surgical Lights | 1/2009 - Present |
| Diligent Board Member Services Inc. | Concierge Support | 1/2008 - 1/2008 |
| Western Union | Senior Support Technician | 1/2007 - 1/2008 |
| Pearson Education | Senior Support Specialist | 1/1999 - 1/2007 |
| Essex Computers | Pc And Macintosh Field Technician | 1/1997 - 1/1999 |
| (Confidential) | Technical Support Engineer | / - Present |
Accomplishments
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