Description
Professional Summary Self-starting and goal-oriented sales and marketing professional who leads by example, wants to win and knows how to motivate individuals and the team. Sales Manager, F&I Manager and Customer Service Manager with more than 11 years of experience in retail sales who is skilled at assessing customer needs and motivated to maintain customer satisfaction. Core Qualifications * Strong customer service focus and quality orientation. Ability to build and maintain effective relationships. * Extensive staff training and motivating abilities. * People Management. Maintain high performance standards, resolve day to day issues and ability to manage performance or behavioral issues. * Analytical and negotiation skills. Critical Thinking. Skills to gather information, analyze facts, and draw conclusions. * Strong time and account management skills, Ability to prioritize multiple projects and adhere to business-critical deadlines * Comprehensive organizational and project management skills. * Superior technological and computer skills: Autobase CRM system by Dominion Dealer Solutions, DMS system by Dominion Dealer Solutions, BDC Loyalty Center by Dominion Dealer Solutions Deal Pack Pro - Financial system by ABCoA, MS Office (Word, Excel, PowerPoint, Outlook), Adobe Acrobat, Programming languages Fluent in English and Russian
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