PROFESSIONAL SUMMARY Results oriented professional with over 20 years of experience including employee relations, leadership and performance management. Proven ability to succeed in union and non-union environments. Accomplished executive with a track record of building and aligning organizations to achieve excellence. Skilled relationship builder and trusted advisor. - BC CDP/ Leonard Florence Center/Chelsea MA/January 2014 - Present * Decreased annual budget by 25% while still maintaining highest quality of programming * Improved quantity of programming and participation of residents by 30% * Improved completion of administrative tasks through exceptional organizational skills * Proven relationship builder with families and community members Planned evaluated and implemented activities designed to encourage socialization and fulfillment for residents

Highlights:

• Audit
• Documentation
• Human Resources
• Management
• Child Care
• Services
• Administrative Tasks
• Employee Relations
• Leadership
• human resources
• customer service