PROFESSIONAL SUMMARY Owner and Managing partner with 21 years of experience in team leadership in the restaurant and hospitality industries. Background includes sales, management and front and back-of-the-house operations. Flexible, results-oriented Manager offering focused leadership and restaurant operations knowledge to drive profitability. Exceptional communication skills. site for a second, selected, trained and supervised staff. Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes. Interacted positively with customers to create memorable dinning experience. Organized special events in the restaurant, including receptions, promotions and corporate luncheons. Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits. Correctly calculated inventory and ordered appropriate supplies. Strategically developed effective marketing plans to increase sales and profits while managing costs. Actively participated in ongoing customer service programs to build sales and rapport in the community. Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service. Prepared for and executed new menu implementations. Conducted timely performance evaluations for all front of house staff. Promoted the business through participation in and sponsorship of community events. Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties. Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies. Took sales from $500,000/year to over $1.4 million, which led to the opening of a second store Skyline Chili location and negotiated lease contract worked

Highlights:

• Inventory
• Sales
• Architect
• Business Operations
• Communication Skills
• Construct (App Dev Tool)
• Inventory Control
• Leadership
• Management
• Point Of Sale (Pos)