PROFESSIONAL SUMMARY Over two decades of work related experience providing direct services, case management, training and supervision to individuals of various cultural, ethic and social backgrounds, through direct service agencies. AREAS OF EXPERTISE * Strong organizational skills * Time management * Seasoned in conflict resolution * Sharp problem solver * Telephone inquiries specialist * Telecommunication skills RELEVANT PROFESSIONAL WORK EXPERIENCE

Highlights:

• Accounts Payable
• Cash Accounts
• Email
• Filing
• Management
• Microsoft Word
• Spreadsheet
• Word Processing
• Benefits
• Clarify