Description
SUMMARY Extensive leadership and experience involving planning, directing, and controlling the strategies for Verizon and other high tech companies. Results oriented leader with broad knowledge and expertise in building successful organizations in telecommunications, research and service companies. Versatile self starter adept in personnel and financial management, marketing, sales and operations. Creative problem solver and effective crisis manager with a history of success in rapid growth environments. Strong interpersonal skills effectively help meld individuals into teams to maximize both talent and technology. Ability to employ technology as a strategic tool to establish and maintain a close customer relationship. f EXECUTIVE SUCCESS FACTORS Organized, implemented, and directed 8 operationfsales centers throughout the Western United States for Verizon that generated 55651 million in annualized sales in the first year. /' Established the corporate structure and processes for controlling internal communications on a national scale. The test company, one oftwenty-eight, realized a first year savings of2U0k and reduced staff by 5 l. Directed the roll out ofa new Verizon organization (600 employees) for testing corporate entry into the deregulated market place. This business unit included service, sales, and operations personnel and generated S85 million annualized sales the first two years. Directed the successful introduction of I3 new products and services that generated over 200k in annual revenue and decreased costs by 800k per year. Directed the research and implementation of new sales and operations procedures for Verizon that generated $2.0 million dollars in`labor savings in first year. Pioneered the telecomm uting program for the UCLA campus environment. Established a state wide and national network of sub contractors for providing products and services to any location. Guided the implementation ofa new online billing system reducing cash flow lag by l27'%. Spearheaded the research and analysis that migrated customers to new electronic equipment. Guided company to a 36% annual gross revenue growth for three years while reducing expenses from expense to revenue factor of 1.35 to .SS Increased market penetration within the security industry by over 14,000 hours per week. MBA, Marketing 'T ._. ._ BA, Management ._._._._._._._._._._ Certificate in Management . Executive Management Program Business Develop. Manager . f-President/CEO ._. ._.._.._..__, Vice President - Operations .
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