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Diane M

Customer Service Manager

Occupation:

Customer Service Manager

Education Level:

Bachelor

Will Relocate:

YES

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Summary Enthusiastic and creative Sales/Marketing & Financial Leader with over 20 years of experience in the business and retail environments that encourage a positive customer experience and promote realization of sales targets and budget goals. Highly organized and efficient in fast-paced multitasking environments. Proven ability to prioritize effectively to accomplish objectives timely and resourcefully. Experienced in developing and maintaining a broad vision, cultivating relationships and effectively communicating across the organization to build focused and productive teams. Accomplishments * Improved department efficiency 35% through implementation of strategic workflow/process improvements * Proven ability to build alliances with vendors by developing a new invoicing strategy to help drive business development efficiencies * Honored with company standard 'Greatness Award' for co-founding & cultivating "Creating Career Ambassadors" non-profit program * 10+ years of volunteer work for various charitable & non-profit events in both local community and medical environments

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