: I am diversified in retail operations with managerial positions at major companies. Proven record of absorbing new concepts easily and adapting to highly demanding situations. I have exceptional strong interpersonal and teamwork skills. Computer literate

COMPANY	POSITION HELD	DATES WORKED
Craftmatic Adjustable Beds Inc.	(Confidential)	3/2003 - 7/2007

SCHOOL	MAJOR	YEAR	DEGREE
Arizona State University	Engineering	2003	Associate Degree

Highlights:

Companies I like:

I am open to all inquireies

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Manager/Executive Manager

· Oversaw delivery and technical service support on products. · Supervised the service team located throughout the US. · Kept detailed reports on delivered products, and serviced goods making sure, both were handled in a timely fashion. · Successfully managed and increased sales my people skills and exceptional customer service. · I maintained expenses below budget through accurate planning, waste reduction, purchasing, and cost effective operating procedures. · Improved productivity and morale by initiating systems for accountability, and by instituting effective lines of business.· Supported and motivated up to 70 sales associates. · Trained staff to enhance customer service, and increased profits through suggestive selling. · Served a primary point of contact for all in relation to inventory replenishments, product shipments, and pricing issues to ensure expedited problem resolutions on customer retention levels. · Interacted extensively with clientele as well as associates to successfully generate sales. · Effectively handled and resolved a broad range of employee concerns