Service-oriented associate with ten years of customer service experience, seeks to continue professional work experience in the service industry to develop management skills.

COMPANY	POSITION HELD	DATES WORKED
Lewtan Industries	(Confidential)	5/2007 - 7/2007
T. Rowe Price	(Confidential)	3/2006 - 5/2007
Farmer's Insurance	(Confidential)	1/2005 - 3/2006
Barnie's Coffee & Tea	(Confidential)	6/2004 - 2/2005

SCHOOL	MAJOR	YEAR	DEGREE
Morgan State University	Communications	2001	Bachelor Degree

Highlights:

Received certificate for completing a "Customer Service Improvement" course at T. Rowe Price.Maintained a 95% or better call average at Farmer's Insurance

Companies I like:

Vocus, Goodwill, ING, The Hartford, Rent A Center, Century 21, Farmer's Insurance.

P&L responsibilities
Presentation
Technology Solutions
Leadership

• Customer Service
• Realtor
• Salary
• courier

* Oversee all clerical tasks; data entry. * Perform account maintenance, research, correspondence, special projects, training and administrative activities.