Qualifications Profile * Self-assured and results-driven management professional with more than 21 years providing sales & marketing, customer service, and business operations management in the healthcare and automotive dealership businesses. * Strong passion for delivering outstanding customer service that enables the company to build lasting customer relationships while growing sales through successful sales promotion strategies. * Detail-oriented, analytical and methodical with critical thinking to strategize solutions in sales, customer service, and collection issues even under stress. * Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results. * Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire customer confidence across diverse ethnicities while forging teamwork in achieving shared commitments. Key Expertise Sales Management * Marketing & Sales (Trad. & Online) * B2B/B2C Sales Management * Territory Sales Administration * Sales Negotiations & Closing * Customer Service Management Business Operations Management * Strategic Planning & Execution * Business Development * Automotive Dealership Management * Fiscal & Budget Management * Relationship Management (Clients, Stakeholders, Public, & Suppliers) * Profitability Management * Supplier Contract Management * Accounts Receivable Management * Credit and Collection Administration * Personnel Administration * Policies & Regulatory Compliance * Staff Supervision & Training Technical * Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)

Highlights:

• Sales
• Collection
• Compensation
• Customer Service
• Delinquent Accounts
• Orthopedic
• Orthopedics
• Receivables
• Workers Compensation
• Accounts Receivable
• business development
• sales representative
• terrific people skills