Occupation:Help Desk Specialist |
Location:Ellicott City, MD |
Education Level:Bachelor |
Will Relocate:YES |
Description
Dear Hiring Manager, I am interested in a Tier 1 Service Desk position in the DMV area. I am looking to lead in a full time position leveraging my education, training and skills as a Service Desk Specialist. As a service desk tech, I focus my attention around the customer. I find a great deal of satisfaction when I’m able to help customers out with their computer troubles. My name is Thomas Lee Gaither Jr. I have a Bachelor of Fine Arts in Electronic Art & Animation and my A+ certification is in process. I also have an active Top Secret Security Clearance. With my highly dedicated Customer Service and Technology Professional skills across multiple positions and industries, I feel that I have what it takes to have a great opportunity for success with your company. Some of my skills include: Provide supplemental help desk support to multiple agencies across multiple classified networks Troubleshoot computer hardware / network related issues to optimize customer performance Develop and streamlined Standard Operating Procedures for customer hardware installations I’m looking forward to be interviewed. To be able to speak with someone face to face is always a welcoming event. I am absolutely grateful for this opportunity to apply for this position. I will follow up by phone calls once a week, unless instructed otherwise. You will not be disappointed by my positive attitude, work ethic and good vibes that I bring to work daily. Sincerely, Thomas Lee Gaither Jr
