Professional Summary I have 20+ years' experience working in Managed Care. The last 17 years of my career have been focused on managing Clinical Quality Management and enhancing organizational performance. I have experience managing HEDIS, NCQA accreditations and URAC accreditations.

Highlights:

• management
• Networking
• Complaints
• Quality
• Quality Assurance
• Quality of Service
• Utilization Management
• Negotiation Skills
• Project Management
• Quality Management