Description
Accomplishments Generated $6 million savings for personal property claims maximizing special negotiated pricing Selected and trained the most successful sales and management staff in the region as owner of a major consumer electronics store achieving a 38 day turnover rate on 200k inventory Managed and trained a marketing & telemarketing sales force, consistently exceeding goals and performance expectations by increasing production in excess 20% Managed software environment for law firms by developing and providing a systematic approach to quickly identify, interpret, and negotiate with financial loss mitigation departments based on treasury department software platforms. Evaluation of mortgage loan profitability analytics used for loss mitigation solutions with servicers. Maintained HR compliance, oversight, and review for Admin, Sales, and Service departments resulting in highest employee retention and lowest unemployment claims in regional district. Built successful consulting handyman and light construction business for senior community. Focus on customer service as highest priority which resulted in business professor at local college frequently using my store and employees as great example of customer service excellence.