Description
SUMMARY Innovative, people oriented, Senior Client Manager, experienced in Nonprofit Association management, volunteer and client engagement, team leadership and project development. Senior Administrative Assistant support to Executive level management with proven ability to manage multi-level projects in a fast paced, multi-discipline environment. Significant experience travelling internationally, working with global clients, overseeing programs at North American and global events. Skilled in management, coordination, and support of members and clients from C-suite of multi-national companies, government agencies, Volunteer Committees, Board of Directors and Advisory Councils where successful engagement and client management are mission critical. SUMMARY OF QUALIFICATIONS * Excellent customer relation and interdepartmental communication skills * Budget development and bottom line improvement * Ability to identify problems and make recommendations for appropriate improvements * Ability to gather first-hand client information for improvements in products and services * Dedicated to meeting and exceeding client expectations and requirements * Significant experience travelling in North America and internationally * Working with regional staff and global clients, overseeing volunteer activities * Experienced in establishing goals and objectives and delivering on commitments * Willingness to accept responsibility for outcomes and ensure others do the same * Provided leadership for direct reports, embrace different work styles and approaches * Ability to lead or blend into teams as needed * Share wins and successes foster open dialogue * Define success in terms of the whole team * Consistent record of successfully coordinating and delivering on all aspects of projects * Proficient in Microsoft Office suite of products (including Word, Excel, Power Point, Outlook) * Efficient at using time effectively and concentrating on priorities
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