Description
and Accomplishments Brought * Managed a team of 10 Channel Account Managers. * Signed on 100 new partners into the channel in 2016. * Grew sales to over $18MM in 2016. An 11% YOY growth. * Q1 2017 sales results were 187% of plan resulting in a 20% YOY growth. in by the CEO to increase sales and brand awareness. Computer Instruments is a software manufacturer of contact center solutions. * Initiated an across the board price increase on all products to grow sales and margin. * Increased sales 238% and increased revenue 178% from 2013 to 2014. * Expanded our on premise contact center solution to the cloud and SAAS. Brought in by the executive management team to turn around an under achieving sales team. Servion is one of the largest contact center focused system integrators and application developers in the United States. Their core competencies are developing and selling contact center solutions from Avaya and Cisco. * Grew sales 195% and revenues 225% from 2010 to 2014. * Exceeded quarterly objectives 9 out of 15 quarters. 90+% of plan in 11 out of 15 quarters. * Instrumental in forging a multi-million dollar partnership with Avaya professional services that put 50 full time Servion employees on the Avaya development team. * Winner of Leadership Excellence Award in 2011. Only U.S. employee to ever have won this award. Published/Interviewed in the following Industry trade magazines/articles Telecom Reseller Connections Magazine TMC Net 1 to 1 Media Hotel Business Review and Answer Stat. Recruited by the CEO to build a sales organization focused on the sale of software and professional services in North America to increase revenues and expand the customer base. Vexis is a Value Added Reseller and systems integrator of contact center technology from Avaya Genesys and Convergys. * Recruited and hired a new sales team of 6 individuals that produced an immediate impact to the business by increasing sales by 46% in 2009. * Established a new strategic partnership with Avaya that resulted in a first sale of $683,000 within the first 60 days of the partnership. Responsible for the direct and indirect sales of software and professional services in the Americas for a contact center software manufacturer. Recruited hired and trained a new sales team. * Consistently achieved quarterly sales results that enabled the company to attain profitability after having previously sustained losses in the millions. Significant sales included CCS (20,000 ports) Ripple Communications (10,000 ports) and Vexis Systems (5,000 ports). * Part of the executive management team responsible for the successful sale of the company to Enghouse (Syntellect) in 2009.
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