Qualification Summary * Professional skills: In-depth knowledge of computer hardware and troubleshooting software problems. An installation Windows XP/7/8/8 1/10/Mac, deploy image, laptop/phone encryption, Microsoft update, migrating data, Active Directory, Citrix Server, Server 2012, Provider One, Profiler, KACE, Symantec Ghost, Altiris, Adobe, and Microsoft Office (365), test and replace PC components. VOIP ShoreTel and Verizon Administrator. Excellent knowledge of network, A/V systems. * Excellent communication and interpersonal skills: Able to interact and communicate positively with all levels of personnel. Professional, flexible, creative and patient in delivering help. * Proficient and skilled in technical specialties: Recognized for dedicated work ethic and productivity. Able to complete work that requires concentration, high degree of patience, and attention to detail. * Thrive in a team and deadline-oriented environment: Exceptional organizational skills - capable of prioritizing, scheduling, and managing heavy workflows. * Dependable: Excellent record of attendance and punctuality. Team player with positive attitude who exhibits pride in workmanship.

Highlights:

• Active Directory
• Windows XP/7/8/8.1/10
• Citrix Server, Server 2012
• VOIP/Cell/AV System
• Encryption
• Internet Protocol
• Inventory
• Symantec Ghost, Altiris
• Microsoft Office (365)
• Software
• Hardware
• Adobe