Profile Senior Business Manager with extensive experience and success developing customer centric functional and cross functional global teams, leading process improvement, self service automation and quality improvement initiatives that have resulted in an improved customer experience. Demonstrated ability achieving desired results utilizing collaboration and facilitative leadership style as a player coach.

Highlights:

• Corrective Actions
• Defined Contribution
• Health and Welfare
• Leadership
• Management
• Process Improvement
• Reporting Packages
• Root Cause Analysis
• Talent Management
• Architect