landlord complaints * Provide assistance and information to all walk-In customers * * Supervise employee work load while monitoring their strengths and weaknesses * Set-up VOIP phone lines for incoming agents * Investigate problem solving techniques for recurring customer complaints * Occasionally troubleshoot VOIP lines when system is down * Train incoming employees on basic daily office functions * Conduct weekly meeting with office staff to review active files and goals for the upcoming month * Pay monthly bills from business operating account while looking to eliminate unnecessary expenses * Complete employee work schedules manage office calendar and facilitate vendor presentations

Highlights:

• Complaints
• Credit Card
• Customer Accounts
• Scheduling
• Policies and Procedures
• Buying
• Insurance
• Computer Aided Software Engineering
• Management
• Spreadsheet