Description
PROFESSIONAL SUMMARY Independent, energetic, dependable, quick thinking, team player seeking a role offering increased responsibility. Results-oriented professional, who excels in project development and support. Dedicated to continuous process improvements in the face of rapidly evolving, changing markets and technology. Proactive in finding cost-effective solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals. MBA graduate with extensive administrative, customer service, training, budget management, and sales experience. Skilled in delivering key points of information, to diverse groups of people in confidential environments. Self-motivated with exceptional communication and computer abilities. AREAS OF EXPERTISE * Administrative support specialist AIA and Consensusdocs * Self-directed/highly organized Streamline workflow processes * Microsoft Outlook, Word, PowerPoint, Excel, Employee and client training/development Adobe InDesign, Acrobat DC, and iSqFt Detail-oriented data analysis * Exceptional time management skills Strong interpersonal skills ACCOMPLISHMENTS * Involved integrally in the development of customer base of start-up company, that resulted in annual sales of $380,000 * Serviced over 400 clients processing accounts receivables and payables that averaged over $2,000,000 annually * Acknowledged and recognized for maintaining top performance in acquiring potential clients for new accounts that increased sales of products * Reduced overhead by taking on more responsibility with creative and administrative projects * Created/implemented employee training which resulted in the complete and efficient training of new case managers * Received numerous recognitions from clients serviced accounts serviced per month was approximately 1,000 * Created and designed templates for company proposals which were recognized by Owners and Architects as being generated at the quality of larger sized competitors * Prevented fraud from occurring through due diligence which resulted in agent's contract being suspended and open policies being reassigned * Managed 100's of new and existing policies consistently achieving output goals set by management (KPI)
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