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COVER LETTER: Dear Sir or Madam: For more than 20 years, I have been at the forefront of strategic project consulting and turnaround initiatives that have positioned a wide-array of organizations to implement business process improvements, and turned around floundering and problematic situations to regain the respect of the people they serve. I have conceived new ideas to strengthen core services to customers, project-managed new infrastructure initiatives, and maintained the morale of 'clients' despite periods of instability and change. Considered a senior consulting executive with a combination of vision and corporate realism, I have been acknowledged for my capacity to harness the enthusiasm and talents of others, identify core issues, and exploit the necessary resources available to stretch funds and achieve management objectives in several highly competitive industries. Experience of this magnitude has not been developed overnight successes have been hard won, and commitment has been tireless. Yet the rewards of seeing an idea take hold for better and more responsive service delivery while enhancing operational performance remains to this day one of my greatest motivators, and it is a skill I am keen to demonstrate for my next employer as I meet the next challenge of my professional life. I believe I can bring the skills set required for the Director of Performance Solutions role you are looking to fill by having led numerous Change Management/ Operational Improvement initiatives in the past 10 years. I know and fully understand the complexities of consistently achieving client satisfaction, and how to deliver multi-million dollar projects that realized promised savings to the client. Naturally, I would be delighted to explore your needs in detail at an interview and can arrange to meet at a mutually convenient time. In the meantime, my resume is attached for your review, and I can be contacted at the numbers provided. Thank you for your time and consideration, and I look forward to speaking with you soon. Sincerely, Eric Mathews
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