Summary: Excellent interpersonal/Communication skills that consist of teamwork, problem solving, negotiating and organizing. An individual who works well with others and as an independent worker who can handle multiple projects on the job, and takes responsibility for a project from concept to completion. Experienced with product trials & qualifications. - Utilized Process Engineer skill set to reduce variability on production lines & achieve all critical process variables. - Responsible for equipment calibration & development of calibration protocol. - Conducted quality at the source audits, trials & vendor qualifications to ensure 1st quality raw materials were qualified & purchased. - Certified shipments for overseas transportation through certificates of analysis & conformance to the AQL plan (acceptable quality level). - Proficient with state of the art statistical process control programs (NWA & Winspc). - New Product Development - assisted in line trials & qualifications of new products. through all phases of the qualification process (stability, capability, verification & certification). - Instrumental in the reduction of material usage variance through the use of statistical process control programs & product sampling. - Developed outbound inspection plan & inbound sampling plan. - Worked with sales department on the goods and services for our overseas clients. SunTrust Bank (Financial Service Representative 3) Savannah, GA Jan 2002 - Oct 2004 -Handle all assistant manager duties and supervise the entire branch staff. -Answer customer questions and investigated and correct errors. -Developed product and loan knowledge while performing basic sales functions. -Handled all head teller duties and oversee all monetary audits. -Trained, evaluated & developed associates to achieve optimal performance levels. -Utilizing resources to conduct effective consultative client conversations -Providing financial solutions that meet client needs such as deposit and credit and including all product and service lines. -Referring to other line of business partners for additional business growth opportunities. Partners include, but are not limited to: Financial Advisor, Mortgage, Trust, Wealth, Business Banking, Treasury Services, and Merchant Services. -Responsible for ensuring that all business transactions and practices in the individual's span of control comply with all regulations and the SunTrust Code of Conduct. -Focuses on all client segments serviced through retail Branch Banking network through: Branch teammate, Client Referrals and Branch book of business Telephone calling activities. -Ensures compliance with internal controls, operational procedures and risk management policies.

Highlights:

• Forklift
• Management
• Distribution
• Housekeeping
• Logistics
• sheets
• Banking Industry
• Book of business
• Financial
• Internal Controls