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MIRENA L

Training & Development Manager

Occupation:

Training & Development Manager

Education Level:

Master

Will Relocate:

YES

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Accomplishments and Related Skills: * Responsible for the administration, evaluation, and improvement of the American Medical Informatics Association's Continuing Educational (CE) programs * Planned, developed, implemented, and evaluated Continuing Education (CE) programs for Continuing Medical Education (CME), Continuing Pharmaceutical Education (CPE), and Continuing Nursing Education (CNE) * Utilized adult learning theories to develop learning objectives for educational programming and professional development designed to meet the needs of targeted audiences to include physicians, nurses, pharmacists, informaticians and staff * Worked closely with medical and allied health professionals to provide experiential training opportunities * Responsible for the formulation of educational Journal Clubs and annual Training Boot Camps for informaticians, utilizing the application of Instructional Design Principles (ISD), implemented targeted analysis, course design, development and implementation and the evaluation of perceived outcomes * Designed effective evaluation tools, efficiently performed gap analysis, and conducted needs assessments for the development of effective education programs and the achievement of Best Practices * Served as a key Adviser to the scientific and medical education staff and educational planning committees, advocating accreditation regulations, implementation of educational programming and development, and policy administration * Developed and refined continuing education procedure manuals, forms and materials utilized for the development and implementation of continuing education programs * Served as a subject matter expert regarding compliance, giving oversight and enforcing nationally regulated mandates and standards * Managed the development, compilation, and analysis of data for annual reporting to the Accreditation Council for Continuing Medical Education (ACCME), the American Nurses Credentialing Center (ANCC), and have attained knowledge of the Accreditation Council for Pharmacy Education (ACPE) standards * Managed the highly complex application process to include detailed reporting data for submission of the Accreditation Council for Continuing Medical Education and the American Nurses Credentialing Center Self Study Reports for accreditation * Managed and maintained all performance improvement files and initiatives to ensure compliance * Communicated with industry and commercial support representatives, securing educational grants, and managed relationships in accordance with the organizations operating procedures * Held the responsibility for the management of the organizations electronic learning management systems used for education and program management * Performed duties as the Team Leader for all continuing medical education database management processes * Authored and revised continuing medical and scientific education procedure manuals, forms and materials utilized for the development and implementation of continuing education programs * Developed a conceptual framework for regulatory policies and procedures, required for the production and submission of the Accreditation Council for Continuing Medical Education and the American Nurses Credentialing Center Self Study Reports Accomplishments and Related Skills: * Team Leader responsible for maintaining compliance in accordance with the Accreditation Council for Continuing Medical Education (ACCME), American Medical Association (AMA), Food and Drug Administration (FDA), and Office of Inspector General (OIG) standards and guidelines * Managed and supported quality improvement initiatives and performance improvement efforts for Continuing Medical Education * Participated as a key stakeholder responsible for strategic planning initiatives and resource allocation utilized results oriented performance indicators to determine performance expectations as well as actions needed to maintain and/or achieve improvement * Utilized marketing management techniques in order to develop internal/external partnerships * Administrative liaison, engaged with the dynamic process of on-boarding, to include recruitment and selection, training, retention and productivity for workforce planning and services * Provided change management services that were instrumental in the operation of the "Journey to Service Excellence" program * Managed the scientific and continuing medical education application process provided support for education programs to corporate-level executives/senior staff, Continuing Medical Education Outreach Programs, Regularly Scheduled Series, Special Live Conferences, Enduring Materials, and Journal Clubs, ensuring compliance, and maintaining the organizational vision * Coordinated and monitored the designation of credit and accreditation requirements for Washington Hospital Center's Continuing Medical Education Office * Responsible for writing policy and procedure manuals to ensure the use of appropriate methodologies by agency/organizational stakeholders, leading to Best Practices * Managed complex educational conferences for senior scientific staff members * Administered the tracking and reporting status of Continuing Medical Education applications under review and monitored their history to secure compliance in accordance with the guidelines mandated by the Accreditation Council for Continuing Medical Education (ACCME) * Utilizing Project Management techniques, managed complex Outreach Programs, Jointly Sponsored Programs, and Co-Sponsored Programs designed to meet education needs of scientific and administrative stakeholders to include the management of sponsorship agreements used for policy maintenance and the designation of organizational responsibilities. Conducted on-site reviews at partnering organizations for educational programming, providing oversight of procedures for the completion of compliance reports * Prepared health communication tools to include physician newsletters, and informational health promotion materials provided for internal and external customers * Worked collaboratively with sister hospitals and other entities within the MedStar Health System to maintain effective partnerships * Managed the Simulation and Training Environment Lab (SiTel) an on-demand, elearning system conducted the delivery of educational activities and/or communication deliverables * Produced electronic communications and a variety of paper/paperless publications designed to meet the hospitals nationally diverse audience * Instrumental in the implementation of a paperless application process successfully established a user friendly electronic version of the process * Served in a lead capacity for a variety of focus groups actively participated as a member for multiple work groups, to develop departmental systems designed and aligned to meet the hospitals mission Accomplishments and Related Skills: * Managed the processes designed to achieve the successful delivery of all approved Continuing Medical Education Programs * Collected and archived documentation required for compliance * Primary liaison responsible for the management of continuing medical education database systems, maintaining registration records, education transcripts, and certificates of completion * Participation in the delivery of Continuing Medical Education Programs prepared for corporate and executive education programs * Prepared continuing medical education listings via the printed publications of the Physician Education Bulletin as well as the web based on-line versions * Coordinated the management of Continuing Medical Education Advisory Committee meetings * Supervised external vendors contracted with the Continuing Medical Education Office * Provided conference management services, to include technical assistance, media services, venue negotiations and selections, grant proposals and submissions, as well as the preparation of syllabi and all promotional materials

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