Career Research and Resources for Companies in VA
Wachovia Bank
Management of branch staff and day-to-day activities. Servicing of Customer accounts Coaching customer service skills of staff
Avg. Salary: $50,000 · Company Rank: Not Available
Network Solutions
CONTACT INTELLIGENCE ANALYST Developed Contact Intelligence monitoring program. Developed analysis and reporting for Quality Assurance of Online Chat session Developed reporting and analysis for CSR activity audit Developed reporting and analysis for Mystery Shopper program Member of development team for Witness monitoring system SENIOR QUALITY ASSURANCE ADMINISTRATOR Developed and introduced performance monito...
Avg. Salary: $50,000 · Company Rank: Not Available
Council of Better Business Bureaus
Responsible for day-to-day performance of 10 person Call Center. Restructured Call Center to streamline process resulting in a 20% reduction in the abandonment rate. Developed and introduced performance monitoring program including procedures, criteria, and training materials. Developed and implemented hiring process for call center including screening, interviewing and testing criteria.
Avg. Salary: $50,000 · Company Rank: Not Available
Sprint
CUSTOMER SERVICE SUPERVISOR Management of team of 8-10 customer Service Associates including performance monitoring, evaluations, and coaching. Development of Customer Service procedures for single invoice billing system. Development and implementation of performance criteria for Support Team. SPRINT LONG DISTANCE (continued) Members of development team for new Customer Service Work process to reduce repeat c...
Avg. Salary: $50,000 · Company Rank: Not Available
AFIPS
REGISTRATION COORDINATOR Coordination and supervision of phone order , mail-out and processing teams for advance and on-site registration for national computer conferences. Design of all registration tickets, badges, inserts and other materials. Development and implementation of standard training package and performance criteria for all registration staff.
Avg. Salary: $50,000 · Company Rank: Not Available
KPMG, LLP
Ensure that the Audited Company complies with GAAP.
Avg. Salary: $35,000 · Company Rank: Not Available
Robert Half, Inc.
Forecast e-Commerce sales, inventory flow, and whole sale cash flow. Manage e-commerce channel, grossing over $1,000,000 per year.
Avg. Salary: $35,000 · Company Rank: Not Available
Process Engineering
Sales and service to NC and SC OEMs in fiber and plastic processing. Products included controls, pumps, heaters, enviornmental chambers
Avg. Salary: $55,000 · Company Rank: Not Available
Fence City of Richmond
Total responsibility to manage all sales functions, all operations functions, and installation functions. Responsible for everything on the P&L.
Avg. Salary: $60,000 · Company Rank: 3.0 out of 5
Hercules,Inc
Managed all sales, operations, and installation functions. Was responsible for managing the P&L.
Avg. Salary: $60,000 · Company Rank: Not Available
